Terms of Service

These Terms of Service set out, in particular, the general rules, conditions and scope of use of the Decosoro web application, operated at the internet address www.decosoro.app, including the terms and conditions for the provision of services by electronic means.

The owner and operator of the Application is SOORO sp. z o.o. with its registered office in Kraków, at the address: ul. Henryka i Karola Czeczów 32, lok. 65, 30-798 Kraków, entered in the register of entrepreneurs of the National Court Register (KRS) kept by the District Court for Kraków-Śródmieście in Kraków, under KRS number: 0001236907, NIP: 6793364130, REGON: 544558778, with a share capital of: PLN 5,000 (hereinafter referred to as: the "Service Provider").

The Application is a SaaS (Software as a Service) tool intended primarily for managing the design process, schedules and budget, and for communication between an Architect and their client. The Application is not intended for concluding any agreements, including agreements for design work between an Architect and a Client – all such agreements are concluded entirely outside the Application. Nor is the Application intended for making any settlements or payments between such Users.

During the pre-launch and testing period, the Application is made available in a Beta Version. Users who are not Consumers acknowledge and accept that the functionalities of the Application may change during its use, in particular on the basis of feedback collected by the Service Provider from Users and work on the final version of the Application.

These Terms of Service are continuously available on the website of the Application, in a manner enabling their acquisition, reproduction and recording of their content by printing or saving them on a data carrier at any time while browsing the content of the Application.

The provisions of these Terms of Service relating to the Consumer also cover the Entrepreneur with Consumer Rights (as defined in point III), except in cases where expressly stipulated otherwise.

The Application is not an online intermediation platform.

Given the business purpose of the Application – which is a SaaS tool supporting the design process and the organisation of the Architect's work carried out as part of their business or professional activity – the Architect, by accepting these Terms of Service, confirms that the Agreement for the provision of Services within the Architect Account, as well as the purchase of a Plan and the use of the Application in general, is of a strictly professional and business nature for the Architect, arising directly from the subject matter of their professional or business activity. Consequently, the provisions protecting Consumers and Entrepreneurs with Consumer Rights (PKzPK), including in particular the right to withdraw from a distance contract without giving any reason, do not apply to the Architect.

Contact with the Service Provider is possible via:

1. a)traditional post – addressed to the registered office of the Service Provider;
2. b)electronic mail (e-mail) – addressed to: contact@decosoro.app; and
3. c)the contact form available in the Application.

The Service Provider, in accordance with the requirements of the DSA Regulation, has designated a single point of contact enabling Users to communicate with the Service Provider directly and rapidly, by electronic means and in a user-friendly manner, by providing Users with the possibility of contact via electronic mail (e-mail) at the address: contact@decosoro.app.

In addition, the Service Provider, in accordance with the requirements of the DSA Regulation, has designated a single point of contact enabling it to communicate directly by electronic means with the relevant authorities, via electronic mail (e-mail) at the address: contact@decosoro.app.

The Service Provider also indicates that the language which may be used for contact within the point of contact referred to in the sub-point above is Polish.

Capitalised terms used in these Terms of Service shall mean:

1. a)Digital Services Act / DSA Regulation – Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000/31/EC;
2. b)Application / Web Application / Decosoro – the Decosoro web application available at www.decosoro.app, the rights to which are held by the Service Provider;
3. c)Architect – a User (Entrepreneur) who is a natural person conducting business activity, a legal person or an organisational unit without legal personality, who registers in the Application in order to use its functionalities for the purposes of their business or professional activity;
4. d)AI Assistant – a module / tool integrated with the Application (based on artificial intelligence models of external providers used in the Application) intended to support the Architect, for example, in handling projects and tasks and generating 3D interiors;
5. e)Business Days – days from Monday to Friday, excluding statutory public holidays;
6. f)Client – a natural person, legal person or organisational unit for whom the Architect runs a project and to whom the Architect makes available a dedicated Client Portal by means of a Unique Link;
7. g)Activation Code – a unique string of characters entitling the holder to register (an Account) during the pre-launch phase or periodically enabling the purchase of a Subscription Plan on preferential terms, including in particular at a discount;
8. h)Civil Code – the Act of 23 April 1964 – Civil Code (Journal of Laws 1964 No. 16, item 93, as amended);
9. i)Consumer – a User who is a natural person performing with the Service Provider a legal act not directly related to their business or professional activity, as well as an Entrepreneur with Consumer Rights, as defined below;
10. j)Architect Account / Account – a Service provided by electronic means, consisting in allocating to a given Architect a dedicated part of the Application, constituting a kind of administrative panel of the Architect that can be personalised by the Architect, access to which takes place after registration and subsequently (after registration) after logging in, and which enables, among other things, management of projects, the Subscription and access for Clients;
11. k)Newsletter – a service provided by the Service Provider by electronic means, on the terms set out in these Terms of Service;
12. l)Illegal Content – information which, in itself or by reference to an activity, including the sale of products or the provision of services, is not in compliance with the law of the European Union or with the law of any Member State which is in compliance with Union law, irrespective of the precise subject matter or nature of that law;
13. m)Billing Period / Period – the period for which a Plan has been purchased and for which payment is made under the Subscription, in accordance with the timeframe indicated directly in the Application or in another offer indicated by the Service Provider to the Architect. In particular, unless the Service Provider has separately indicated otherwise to the Architect, this will be, respectively, one month or one year, in accordance with the provisions of these Terms of Service;
14. n)Plan / Subscription Plan – a service of access to a selected set/package of Services and functionalities of the Application – for the billing period indicated in the Application (in particular monthly or annual), provided for consideration to the Architect under the Subscription payment model (Subscription) and with the scope indicated in each case in the Application;
15. o)Privacy Policy – the Privacy and Cookies Policy document, available in the Application and setting out the rules for the processing of personal data and the use of cookies by the Service Provider;
16. p)Client Portal / Portal – a dedicated part of the Application – a dedicated space made available to the Client by the Architect by means of a Unique Link. Use of the Client Portal is free of charge for the Client;
17. q)Entrepreneur – a User who is an entrepreneur within the meaning of Article 43[1] of the Civil Code, excluding Entrepreneurs with Consumer Rights (PKzPK);
18. r)Entrepreneur with Consumer Rights / PKzPK – a natural person who is a User, concluding an Agreement directly related to their business activity, where the content of that agreement indicates that it is not of a professional nature for that person, arising in particular from the subject matter of their business activity, made available on the basis of the provisions on the Central Register and Information on Economic Activity (CEIDG), who benefits from the rights vested in Consumers under the Civil Code and the Consumer Rights Act;
19. s)GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data;
20. t)Parties – the Parties to the Agreement (the Architect or the User, and the Service Provider) jointly;
21. u)Subscription – a model of making payments for Plans available in the Application, consisting in the recurring charging of the Architect's financial instrument with the amount of the price of the selected Plan, in accordance with the provisions of these Terms of Service;
22. v)Content Inconsistent with the Terms of Service – content which infringes the provisions of these Terms of Service, to which all provisions concerning Illegal Content shall apply, including above all the procedure referred to in point X of these Terms of Service;
23. w)User Content – any information provided by a User, in particular for the purpose of its publication in the Application or elsewhere by the Service Provider, such as content added within Accounts or Client Portals;
24. x)Agreement – an Agreement having as its subject matter the provision of the Services of the Application – unless expressly indicated otherwise – both those provided for consideration and those provided free of charge;
25. y)Unique Link / Client Link – an individual URL address generated by the Architect in the Application, by means of which the Client obtains access to the Client Portal;
26. z)Services / Electronic Services – any services provided by the Service Provider in the Application by electronic means;
27. a)Consumer Rights Act – the Act of 30 May 2014 on Consumer Rights (Journal of Laws 2014, No. 827, as amended);
28. b)Act on Copyright and Related Rights – the Act of 4 February 1994 on Copyright and Related Rights (Journal of Laws 1994 No. 24, item 83, as amended);
29. c)User – any person using the Application, including a person merely acquainting themselves with its publicly available part, including an Architect, a collaborator invited by an Architect, or a Client.

The Service Provider may also introduce definitions of other terms directly in the body of the Terms of Service.

Subject to sub-point 2 below, use of the Application is possible provided that the ICT system used by the User meets the following minimum technical requirements:

1. a)a computer or mobile device with Internet access;
2. b)access to electronic mail (e-mail);
3. c)a web browser in its latest version, unless indicated otherwise in the Application;
4. d)Cookies and Javascript enabled in the web browser;
5. e)a program for reading files in PDF format.

Furthermore, in order to use certain Services or functionalities of the Application, or to use them fully, it may be necessary to properly configure the device used by the User and/or to consent to access to location services in the web browser and/or on the device used by the User, and to ensure the browser's access to those services, in accordance with the information presented within the Application.

Additionally, the Service Provider may separately present in the Application additional requirements necessary for using its individual Services and functionalities, which applies above all to the Services and functionalities offered under the Plans.

The Service Provider informs that the use of Services provided by electronic means available in the Application may involve a risk on the part of every Internet user, consisting in the possibility of harmful software being introduced into the User's ICT system and of their data being obtained and modified by unauthorised persons. In order to avoid the risk of the above-mentioned threats, the User should apply appropriate technical measures to minimise their occurrence, in particular antivirus software and a firewall.

The Service Provider uses "cookies" or other online identifiers in the Application, the use of which is intended in particular to ensure the proper operation of the Application's websites or to deliver its basic functionalities and Services. The rules for the use of "cookies", together with the purposes of their use, are set out in the Privacy Policy document available in the Application.

Use of the Application means any action of the User which leads to the User acquainting themselves with the content contained in the Application.

Every User, when using the Application, is obliged in particular to:

1. a)refrain from supplying and transmitting content prohibited by law, e.g. content promoting violence, defamatory content or content infringing personal rights and other rights of third parties (including intellectual property rights), including in particular Illegal Content;
2. b)use the Application in a manner that does not interfere with its functioning, in particular through the use of specific software or devices;
3. c)refrain from actions such as: sending or posting unsolicited commercial information (spam) within the Application;
4. d)use the Application in a manner that is not burdensome for other Users or for the Service Provider;
5. e)use any content posted within the Application, including in particular the Services offered therein, in accordance with generally applicable law, including only within the scope of their own personal use or the licence granted;
6. f)use the Application in a manner consistent with the law applicable in the territory of the Republic of Poland, the provisions of the Terms of Service, as well as the general principles of using the Internet and the principles of good practice, and in a manner that does not endanger the personal rights of the Service Provider, of any third persons or entities, or other rights, or the legitimate interest of the Service Provider.

Some of the Services available in the Application (the Services indicated in this point of the Terms of Service) are made available to Users in general and are provided free of charge.

The remaining Services are available exclusively for consideration under Plans ordered under a Subscription – in accordance with the information in the Application – and are addressed exclusively to Architects. The performance of any other or further Services of the Application may also be governed by separate terms and conditions.

The Service Provider may introduce temporary or permanent promotions or discounts on its paid Services – and in each case the rules for such campaigns will be indicated separately by the Service Provider.

Subject to the further provisions of the Terms of Service, the User may use the free Services provided by the Service Provider in the Application 24 hours a day, 7 days a week. The Service Provider makes available free of charge in this manner the following Services:

1. a)the ability to browse and search information available in the Application;
2. b)the ability to use the contact form, enabling the User to send a message to the Service Provider in order to establish contact;
3. c)the Newsletter service.

Every User of the Application has the ability to browse and search the content available on its pages.

The content presented in the Application does not constitute an offer within the meaning of the provisions of the Civil Code – unless it is expressly indicated in the given content that it constitutes an offer.

The Service consisting in browsing and searching content is provided for a fixed period – until the User closes the website of the Application.

The User has the ability to send messages to the Service Provider using the contact form available in the Application. The Agreement for the provision of the Service consisting in making available an interactive form enabling Users to contact the Service Provider, as well as the Service consisting in making available the other forms referred to below, is concluded for a fixed period and is terminated upon the User sending a message using the form.

The Service Provider may also permanently or temporarily make available in the Application other forms enabling the User to contact it, including contact for a specific purpose – such as, for example, an enquiry about a specific Service or a form initiating telephone contact.

The forms referred to in sub-points 8 and 9 above do not constitute means of online communication within the meaning of Article 12(1)(3a) of the Consumer Rights Act.

A User who has subscribed to the Newsletter in the Application may receive commercial information from the Service Provider in the form of messages (e-mail) sent to the e-mail address provided by the User (the Newsletter Service).

Subscribing to the Newsletter is voluntary. The Newsletter Service is free of charge.

In order to subscribe to the Newsletter, a valid e-mail address must be provided and/or the appropriate field in the Application must be activated, including in particular in the registration form.

The User may withdraw their consent to receive commercial information at any time.

The Agreement for the provision of the Newsletter Service is concluded for an indefinite period and is terminated when the User sends a request to remove their e-mail address from the Newsletter subscription or independently unsubscribes from the Newsletter in accordance with the instructions provided by the Service Provider.

The content sent as part of the Newsletter does not constitute an offer within the meaning of Article 66 of the Civil Code – unless the Service Provider has expressly indicated otherwise in the content of such a message. The content sent as part of the Newsletter may constitute digital content or digital services referred to in the Consumer Rights Act.

The User may also consent in the Application to the provision of the Newsletter or other delivery of digital content or services by an entity or entities other than the Service Provider – in accordance with their choice and the information presented in the Application.

In the event that any of the Services made available in the Application could be regarded as a digital service or digital content within the meaning indicated in these Terms of Service, all provisions of these Terms of Service and of generally applicable law relating to such content and services, including in particular the Consumer Rights Act, shall apply to such a Service where it is used by a User who is not an Entrepreneur.

The Service Provider has the right to organise occasional competitions and promotions, the terms of which will in each case be provided on the websites of the Application. Promotions in the Application may not be combined, unless the terms and conditions of a given promotion provide otherwise.

The Architect obtains the ability to use the Application under a Subscription Plan selected by them.

In order to use the Application as an Architect, it is necessary to first register and create an Architect Account, and to hold (purchase and renew) an active Plan.

The Service Provider may temporarily – in accordance with the information in the Application – make available to Architects a one-off, free-of-charge trial period of use of a Plan, whereby the Service Provider may offer in this manner only selected Plans or Plans with a modified scope (e.g. Services of a demonstrative nature, with a limited scope of functionality). After the end of such a trial period, further use of the functionalities and the Service under the Plan and the Architect Account is conditional upon selecting a Plan and making payment, subject to the provisions below.

The mere creation and holding of an Architect Account in accordance with the provisions above is free of charge.

The Agreement for the provision of the Service consisting in maintaining an Account in the Application is concluded for an indefinite period and is terminated when the Architect sends a request to delete the Account or independently deletes it using the functionality of the Application.

Every User is obliged to enter in the Application, including in the Account registration form, only data that is current, consistent with the facts and not misleading, and to promptly inform of any changes concerning the data provided to the Service Provider or to independently amend that data using the functionalities available in the Account.

In order to correctly complete the registration of the Account, the Architect may also be asked to perform an additional activation of the Account, including using e-mail or an SMS message, in accordance with the information displayed in the Application.

During the pre-launch period of the Application and for promotional purposes, the correct completion of the Account registration may be conditional upon providing a valid Activation Code.

After the official launch of the Application – in accordance with the information in the Application – Activation Codes distributed by the Service Provider or its representatives or ambassadors may temporarily or permanently entitle the holder to obtain discounts or commercial rebates on the purchase of a Plan Subscription. The conditions for obtaining such a benefit will in each case be indicated separately.

During Account registration, the Architect is obliged to provide current, complete and true data indicated as mandatory, including in particular the data of their business activity. The Service Provider may also make the registration or activation of the Account and its subsequent maintenance by the Architect conditional upon the provision of specific data indicated by it (the Service Provider) to the Architect, or upon the submission of appropriate documents, above all confirming the information provided by the Architect. The Service Provider may ask the Architect to provide or confirm this data also at a later stage of their use of the Services – under pain of suspension of their provision.

The Service Provider may refuse to provide the Service to an Architect or another User who is an Entrepreneur without giving any reason.

The Architect may not share access to their Account, including the login (access) credentials to their Account, with third parties, except in the cases referred to in the following sentence. The Architect may, within the same Account (assigned to a given e-mail address), hold several active Plans, e.g. for their collaborators. Only 1 (one) person may use a single Plan. Additionally, within a single Plan, the Architect may invite other persons – their collaborators – to co-create their project within the Application, whereby in such a case the invited collaborator must have their own Account and an active Plan in the Application.

In each case, the Architect is liable for the acts and omissions of the persons to whom they make their Account available (collaborators) under the purchased Plans – in the case referred to in sub-point 12, second sentence, above – as for their own acts and omissions. Before making such an Account available, the Architect should communicate the rules for using the Application to such persons and oblige them to comply with those rules.

The ability to create an Account is available exclusively to Architects.

After the end of a given Plan, or without holding one, the Architect has the ability to log in to the Account, but no functionalities assigned to the Plan are provided within it; in particular, the Service Provider does not envisage storing in such an Architect Account any archival content posted within the Application by any Users, including the content of projects carried out by the Architect during the time when they held an active Plan.

The Account contains the data provided by the Architect and may also contain other information.

The same User may not hold more than one Account. No more than one Account in the Application may be assigned to a single e-mail address.

Apart from the cases specified further in the Terms of Service, the Service Provider reserves the right to permanently delete the Architect Account from the system (which results in the termination of the Agreement for the provision of Services by electronic means) in the following cases:

1. a)when the Architect Account remains inactive (no purchased and active Subscription Plan) and the Architect has not logged in to the Architect Account for a continuous period of 365 days;
2. b)when the Architect logs in to the Architect Account but has not held an active (paid) Subscription Plan for a continuous period of 3 (three) years.

The permanent deletion of the Architect Account for the reasons referred to in sub-point 18 above will be preceded by the sending to the Architect of a warning notification by electronic means to the e-mail address assigned to the Account. The notification will be sent with appropriate advance notice, together with a request to take action (respectively: to log in or to purchase a Plan) in order to retain the Account. Deletion of the Architect Account on the basis of the above provisions results in the irretrievable and permanent deletion from the system of all personal data and User Content associated with that Account, including archival project data, product lists and communication (chat) history. The Service Provider shall not be liable for any loss of data resulting from the deletion of an inactive Account in accordance with the procedure described above.

Apart from the case referred to in sub-point 3 and the scope specified in sub-point 15 above, the provision of services within the Architect Account under the Plan selected by the Architect is provided for consideration and takes place under a recurring Subscription payment model (automatic renewable payments).

The Plans presented by the Service Provider may be offered as a Subscription with different Billing Periods. Unless indicated otherwise directly in the Application, these will in particular be the following options:

1. a)a monthly Subscription (a Billing Period of one month) – in this case, the fee for the Plan indicated in the Application is charged monthly in advance, or
2. b)an annual Subscription (a Billing Period of one year) – in this case, the fixed fee for the Plan indicated in the Application is charged for the year in advance.

The term of a month or a year within the meaning of the Billing Periods indicated above shall be understood as the expiry of the day which, by name or date, corresponds to the initial day of the term, and if there is no such day in the last month – the last day of that month.

The Plan, and thus the payment for it, is of a subscription nature (Subscription), which means that after the expiry of the Billing Period paid for by the Architect, access to the Plan is automatically extended for a further period of the same length (in particular a month or a year), subject however to the situations indicated further below (including non-payment or the Architect's cancellation of the Plan subject to the notice period, and other cases of termination of the Agreement).

The Service Provider provides the Plan to the Architect exclusively for the time – within the Billing Period – for which the Architect has made payment (payment in advance).

Payment is in each case made in the form of an automatic, recurring collection of the amount due from the Architect's payment card at the beginning of each Billing Period. The Architect obtains full access to the selected Plan after positive authorisation of the payment by the external payment operator handling payments in the Application and after that information and the funds have been transferred to the Service Provider.

Payments in the Application are handled by an external payment operator indicated in the Application. Subject to the specific nature of a given form of payment for the Service – the User consents to the automatic, periodic charging of their means of payment (card) with the amount of the payment for the given Billing Period.

Due to the renewable model, the Agreement for the provision of Services under the Plan is concluded for an indefinite period until its termination (cancellation) by the Architect or the Service Provider, in accordance with these Terms of Service.

Payment for the next Billing Period is collected in advance before the start of that Billing Period, on the date indicated by the Service Provider – which will be no later than the last day of the previous Billing Period. In some cases, the payment date referred to in the previous sentence may change, for example where it is not possible to make the payment via the form/instrument of payment selected by the Architect.

In the event that the payment for the next Billing Period cannot be made via the form of payment or payment instrument selected/indicated by the Architect (for example, in the event of insufficient funds on the Architect's card), the Service Provider will call upon such a User to remedy the breach by selecting another means or form of payment – if one is offered at that time. In such a case, the Service Provider will suspend or restrict access to the Services until the User's payment is received, and may also withdraw from the Agreement upon the ineffective expiry of the deadline set for the User to make such payment. After termination of the Agreement, the User may only re-order the Service – the Plan.

A delay in payments entitles the Service Provider to charge statutory interest for delay in commercial transactions.

The Architect may cancel the Plan by cancelling the Subscription – in accordance with point VIII below.

The Service Provider has the right to unilaterally change (including index) the amount of the fees for Plans under the Subscription model with respect to Architects for important economic or business reasons, which are understood to mean:

1. a)the announcement by the President of the Central Statistical Office (GUS) of a positive average annual consumer price index for the previous year;
2. b)an increase in the operating costs of providing the Services by electronic means, in particular an increase in the costs of server infrastructure (hosting), software licence costs, access to external application programming interfaces (APIs) of artificial intelligence service providers, or an increase in the costs of handling electronic payments;
3. c)changes in generally applicable law, including tax law, having a direct impact on the costs of providing the Services.

The Service Provider will inform the Architect of a planned change in the amount of the fees in the form of a clear notice in the Application or via an e-mail message, with at least 14 days' advance notice before the end of the current Billing Period.

The changed (indexed) rate of the fee for the Plan enters into force from the new Billing Period following the expiry of the notice period for the increase described in sub-point 33 above.

In the event of non-acceptance of the new amount of the fee, the Architect has the right to cancel the Plan Subscription before the changes enter into force, using the cancellation mechanism in the Account settings. This results in the expiry of access to the paid Plan at the end of the current Billing Period paid for by them.

The absence of a declaration of cancellation of the Subscription by the date of entry into force of the new price list constitutes acceptance of the indexed fee, which will be automatically collected in the next cycle (Billing Period).

The Service Provider provides, via the Application, Services by electronic means comprising in particular – but also depending on the Plan selected by the Architect: maintaining the Architect Account, making available tools for managing projects, tasks, schedules and budget, making available the AI Assistant and a text messenger, and the ability for the Architect to make the Client Portal available to their clients.

Information on the scope of each individual Plan is presented in the Application.

The Service Provider introduces limits on disk space and functional limits per single project depending on the Plan selected by the Architect. Information on the data capacity for each of the Plans is indicated in the Application.

Under the Plan, the Architect may make the project panel available to their Client by generating and sending a Unique Link to the Client's e-mail address – in this case, such a space is made available to the Client as the Client Portal.

In order to gain access to the panel (the Client Portal), the Client navigates to the Application using the Unique Link and accepts the provisions of these Terms of Service.

The Client's access to the Client Portal does not, in its standard version, require a password; however, the Service Provider envisages the possibility of implementing unique access passwords for links in the future.

The Architect has full authority to edit the visibility of individual tabs in the Client Portal, as well as to completely deactivate the Unique Link at any time.

The Architect, when making a Unique Link available to any Client in order to grant them access to the Client Portal, is obliged to instruct the Client on the rules for using the Application and is liable for the acts and omissions of such a Client within the Application.

Depending on the Plan selected by the Architect, they have at their disposal a different number of Unique Links by means of which they may grant a Client access to the Client Portal space. Information on this number is included in each case in the description of the given Plan.

The Service Provider is not a party to agreements for design work concluded between the Architect and the Client, or any other agreements between those Users, and does not participate in their conclusion or performance. The Application serves exclusively to support the process of carrying out specific work between the Architect and their Client under a contract concluded between them, without any involvement of the Service Provider or the Application.

Additionally, under selected Plans – in accordance with the information in the Application – the functionality of an internal messenger (chat) will be available, enabling direct text communication between the Architect and the Client to whom they have granted access to the project space by granting them access to the Client Portal in accordance with the rules above.

Messages sent via the chat are covered by confidentiality. The Service Provider does not preventively monitor, read or interfere with the content of Users' private correspondence, except in cases where disclosure of the content is necessary for the performance of obligations arising from mandatory provisions of law or at the request of authorised state authorities.

The messenger is exclusively a technical tool facilitating contact. The Service Provider does not verify the identity of persons using the chat and does not guarantee that declarations of will (e.g. acceptance of a cost estimate, consent to changes in a project) made via it will be legally effective. Any arrangements made in the chat bind exclusively the parties to such correspondence – the Architect and the Client.

The provisions concerning the prohibition on transmitting Illegal Content (the DSA procedure described in these Terms of Service) apply to content sent via the chat where one of the interlocutors makes an official report of an infringement to the Service Provider.

The Architect has the right to cancel the Plan under the Subscription at any time. The cancellation is made by the Architect independently, directly in the Architect Account settings.

In the event of cancellation of the Plan by the Architect during a Billing Period (both in a monthly and an annual package – Billing Period), the Subscription and the Plan remain fully active until the last day of the paid Billing Period (e.g. an annual Subscription purchased on 07.08.2026 remains valid until 07.08.2027) – until that date the Architect has the right to use the Plan, and the Service Provider does not refund the funds for that period. Cancellation of the Plan results in no fee being charged for the next Billing Period.

Additionally, the termination of the provision of all Services may take place in accordance with the rules below.

With respect to a User who is an Entrepreneur, the Service Provider has the right to suspend the provision of the Services, including in particular all or selected Services provided under the Plan – which will result in the Architect being unable to use the Application, including in particular the Account and other Services offered in the Application, with immediate effect. The Service Provider is entitled to do so in particular in the event of doubts arising as to the correctness or completeness of the data provided by such a User, as well as in the event of:

1. a)a breach by such a User of the Terms of Service, applicable law or the principles of good practice, including in the event of adding, transmitting or any use of Illegal Content;
2. b)acts or omissions of the User that negatively affect the good name of the Service Provider or otherwise harm the Service Provider.

Subject to and taking into account the rights vested in the Consumer and the Entrepreneur with Consumer Rights (PKzPK) under generally applicable law, the Service Provider has the right to suspend the provision of the Services or to terminate the Agreement for the provision of the Services available in the Application, also with respect to Users who are not Entrepreneurs, in the situations indicated in sub-point 4 above, after a prior ineffective call to cease the infringements with a deadline set for ceasing the infringements, unless in a specific case such a prior call is not required under generally applicable law.

While preserving the rights vested in the User under generally applicable law, the Service Provider may also terminate the Agreement for the provision of Services, including in particular the Account maintenance Service and the Agreement for the provision of Services under a Plan in the Application, with a 1-month notice period, in the following cases:

1. a)in the event of changes in the scope of the Services provided in the Application, including in particular those caused by organisational, technological or technical considerations, including in the event of changes to the technical requirements necessary for using the Application or individual Services, as well as changes consisting in the discontinuation of a given Service, its modification or the introduction of new services or functionalities, as well as the need to improve the Services, functionalities or operation of the Application, the prevention of abuse, and necessity dictated by security considerations;
2. b)in the event of changes in generally applicable law or its interpretation/construction;
3. c)in the event of the issuance of a decision, ruling or other similar act by courts, authorities or other types of institutions affecting the Services provided or the rights and obligations of the Parties, as well as the imposition of specific obligations by such courts, authorities or other types of institutions.

In the event of termination as referred to in sub-point 6 above effected with respect to an Architect holding an active Plan, where the notice period falls within a Billing Period, the Service Provider shall refund to such an Architect the Subscription fee in proportion to the unused Billing Period.

The call referred to in sub-point 5 above, as well as information about the suspension of the provision of the Services or their termination, may be directed to the User by electronic means via an e-mail message sent to the address indicated in the Account or in another manner indicated by the User, or by means of notices in the Application, including notices displayed in the Account.

The exercise by the Service Provider of the rights referred to in the sub-points above will be carried out by it without prejudice to the User's rights, in particular those arising from generally applicable law and the concluded Agreement.

With respect to Clients who are Entrepreneurs, the above provisions (rights of termination) shall also apply accordingly to Agreements other than those indicated above, including in particular with regard to the supply of digital content and digital services.

The Service Provider makes the Application available in a Beta Version. The Architect and every User who is an Entrepreneur acknowledge and accept the fact that the Application is a product under development, and consequently the Service Provider does not guarantee its uninterrupted availability, and some functionalities may operate incorrectly or be subject to modifications.

Within the Application, the Architect has access to the so-called AI Assistant, powered by external language models. The AI Assistant serves, among other things, to automate tasks, for example the analysis of briefs and the generation of floor plans and 3D interiors – unless indicated otherwise in the Application.

The Service Provider declares that data entered by Users into the AI Assistant is processed via the APIs of external providers in a secure manner and is not used to train external artificial intelligence models.

The results generated by the AI Assistant are of an exclusively auxiliary and illustrative nature. The Architect bears full and sole responsibility for verifying the correctness of the AI Assistant's actions, in particular with regard to product lists, prices, dimensions and technical documentation, before presenting them to the Client.

The Application enables optional integrations with services provided by third parties, such as Google Calendar or Pinterest, on the basis of an authorization granted by the User (OAuth standard). Connecting an integration is always voluntary and is not required to use the Application's core services.

The User may revoke the Application's access to their Google or Pinterest account at any time, using the integration settings in the Application or directly from the security settings of their Google Account or Pinterest account. The rules for processing data obtained through integrations are described in the Privacy Policy.

The Service Provider shall not be liable for interruptions in the operation of integrations, synchronization delays or loss of data resulting from technical failures, maintenance breaks or changes to the terms of service or programming interfaces (including API limits) introduced by the third-party providers, including Google or Pinterest.

Users are prohibited from supplying and posting in the Application content – User Content – of an unlawful nature, infringing copyright (e.g. other people's photographs or visualisations without a licence) or constituting Illegal Content within the meaning of the DSA Regulation.

The Service Provider does not carry out preventive or automated control of content posted by Architects, Clients or other Users.

It is impermissible for Users to post User Content which (Content Inconsistent with the Terms of Service):

1. a)constitutes Illegal Content within the meaning indicated in these Terms of Service;
2. b)constitutes illegal content within the meaning of the DSA Regulation or other generally applicable law;
3. c)is inconsistent with the subject matter and nature of the Application and the Services provided;
4. d)may harm the interest of the Service Provider or other Users;
5. e)contains links or other content or elements of a spam nature, or constitutes unsolicited commercial information;
6. f)constitutes an act of unfair competition;
7. g)is considered socially reprehensible or inappropriate, e.g. containing vulgarities or offensive, harmful or hateful content;
8. h)infringes intellectual property rights, personal rights or other rights or entitlements of other persons or entities;
9. i)infringes the applicable legal order or good practice in a manner other than specified in the letters above;
10. j)is otherwise inconsistent with the Terms of Service.

The Service Provider, when verifying User Content at any time, acts in a non-discriminatory, objective and proportionate manner and with due diligence. The Service Provider is not obliged to and does not carry out prior (preventive) control of User Content or continuous monitoring of its compliance with the law or the Terms of Service, unless such an obligation arises from generally applicable law.

In the event of an established or reasonably suspected non-compliance of User Content with the law or the Terms of Service, the Service Provider may take actions specified by generally applicable law, in particular: withhold publication, restrict the visibility of or temporarily block the User Content, remove it, restrict the ability to add further content based on the data that was provided for the purpose of posting the User Content found to infringe the Terms of Service or the law, or suspend or permanently prevent the User from using specific functionalities or Services.

The Service Provider shall promptly inform the User who posted the content of the actions referred to in sub-point 5 above, indicating the content to which the action relates, the reason and basis for the decision (including the infringed provisions of the Terms of Service or of the law), the effect of the action taken, as well as instructions on the manner and time limit for lodging an appeal.

The notification referred to above may be made after the fact or exceptionally omitted if immediate notification could defeat the purpose of the moderation action, cause serious harm, or infringe the law or the safety of other persons - in such a case, the Service Provider will inform the User without undue delay after those obstacles have ceased.

Every decision of the Service Provider shall contain at least the elements consistent with the provisions of the DSA Regulation, i.e. at least:

1. a)an indication of whether the decision entails the removal of the information, the disabling of access to it, the demotion or restriction of the visibility of the information, or the suspension or termination of monetary payments related to that information, or imposes other measures consisting in restrictions on the visibility of specific items of information provided to the Service Provider, including the removal of content, disabling access to content or demoting content, the suspension, termination or other restriction of monetary payments, the suspension or termination of the provision of the service in whole or in part, in respect of the information, and, where relevant, the territorial scope of the decision and its duration;
2. b)the facts and circumstances on the basis of which the decision was taken, including, where relevant, information on whether the decision was taken on the basis of a notice or on the basis of voluntary own-initiative investigations and, where strictly necessary, the identity of the notifier;
3. c)where applicable, information on the use made of automated means in taking the decision, including information on whether the decision was taken in respect of content detected or identified using automated means;
4. d)where the decision concerns allegedly illegal content, a reference to the legal ground relied on and explanations as to why the information is considered to be illegal content on that ground;
5. e)where the decision is based on the alleged incompatibility of the information with the terms and conditions of the hosting service provider, a reference to the contractual ground relied on and explanations as to why the information is considered to be incompatible with that ground;
6. f)clear and user-friendly information on the possibilities for redress available to the recipient of the service in respect of the decision, in particular, where applicable, through internal complaint-handling mechanisms, out-of-court dispute settlement and judicial redress.

The User may lodge an appeal against the decision of the Service Provider, on the terms indicated in the further provisions.

In the event that the Service Provider becomes aware of any information giving rise to a suspicion that a criminal offence involving a threat to the life or safety of a person or persons has taken place, is taking place or is likely to take place, it shall immediately inform the law enforcement or judicial authorities of the Member State or Member States concerned of its suspicion and provide all available information on the matter.

The Service Provider implements a mechanism enabling any person or entity to notify it of the presence in its service of specific items of information that the person or entity considers to be Illegal Content. Such notification is made to the Service Provider's e-mail address: contact@decosoro.app.

The notification referred to in this point should contain all of the following elements:

1. a)a sufficiently substantiated explanation of the reasons why the person or entity alleges that the relevant information constitutes Illegal Content;
2. b)a clear indication of the exact electronic location of the information, such as the exact URL or URLs, and, where necessary, additional information enabling the identification of the illegal content, adapted to the type of content and the specific type of hosting service;
3. c)the name or business name and e-mail address of the person or entity submitting the notification, except in the case of notifications concerning information considered to involve one of the criminal offences – in accordance with the DSA Regulation;
4. d)a statement confirming the good-faith belief of the person or entity submitting the notification that the information and allegations contained therein are accurate and complete.

If the notification referred to above contains the electronic contact details of the person or entity that submitted it, the Service Provider shall, without undue delay, send that person or entity a confirmation of receipt of the notification.

The Service Provider shall also, without undue delay, notify that person or entity of its decision in respect of the information to which the notification relates, providing information on the possibilities of appealing against the decision taken.

The Service Provider shall take the actions required by law in the event that Illegal Content or information inconsistent with the terms of use of the Services is reported to it, including measures which: affect the availability, visibility and accessibility of such Illegal Content or information, such as demoting such content or information, demonetisation, disabling access to it or removing it, or affect the ability of the recipients of the service to transmit such information, such as closing or suspending the recipient's Account, in accordance with point VIII of these Terms of Service.

The Service Provider does not envisage undertaking voluntary own-initiative investigations or other activities aimed at detecting, identifying and removing Illegal Content or disabling access to it, unless taking such actions results from legal obligations imposed on it or orders of the competent authorities. The Service Provider does not envisage monitoring the information which it transmits or stores, or actively seeking facts or circumstances indicating illegal activity, unless taking such actions results from legal obligations imposed on it or orders of the competent authorities.

The Service Provider does not envisage the use of algorithmic decision-making.

Unless generally applicable law requires a shorter time limit, the verification of the User Content will take place within 14 days of receipt of a complete and correct notification. The verification will take place on the terms indicated in these Terms of Service.

After verifying the reported User Content, the Service Provider may find that the given User Content does not infringe the Terms of Service or the law, or find the notification justified and take actions in relation to the given User Content, including removing or blocking it.

In the event of blocking or removal of User Content, the Service Provider will promptly notify the notifier and the User who posted the given User Content in the Application of that fact, providing the reasons for its decision.

Both in the event of blocking or removal of User Content and in the event of refusal to remove or block User Content, the User who posted the given User Content and the notifying entity may lodge an appeal, on the terms indicated in the further provisions of this point.

The User has the right to appeal against the Service Provider's decision concerning Illegal Content. The User may lodge an appeal against the Service Provider's decision via electronic mail, to the address: contact@decosoro.app.

Every appeal against a decision should contain: the name and surname or business name of the appellant, contact details, and a detailed justification of why, in the appellant's opinion, the Service Provider's decision was wrong and should be changed.

Upon receipt of an appeal, the Service Provider shall promptly confirm its receipt via electronic mail, to the e-mail address indicated in the appeal.

The Service Provider shall consider appeals within 14 days of the date of delivery of the appeal to it.

The provisions of this point constitute the provisions of a personal data processing entrustment agreement within the meaning of Article 28(3) of the GDPR, concluded between the Architect (as the Personal Data Controller) and the Service Provider (as the Processing Entity / Processor).

The Architect declares that they are the controller of the personal data of their Clients and collaborators entered into the Application and that they have a proper and valid legal basis entitling them to process that data and entrust it to the Service Provider.

The Architect entrusts to the Service Provider the processing of personal data for the purpose of and to the extent necessary for the provision of Services by electronic means within the Application (including the storage of data, including project data and shopping lists, the provision of infrastructure, the operation of the chat, and others).

The entrustment covers the following categories of data: name and surname, e-mail address, telephone number, address of the investment/property, financial data, including data concerning the project budget, other data entered independently by the Client or the Architect, and data of the Architect's collaborators.

The Service Provider undertakes to:

1. a)process the data solely on the documented instruction of the Architect (which is understood to include the configuration and use of the functionalities of the Application);
2. b)ensure that persons authorised to process the data have committed themselves to confidentiality;
3. c)implement the technical and organisational measures required pursuant to Article 32 of the GDPR in order to ensure a level of security appropriate to the risk;
4. d)assist the Architect, insofar as possible, in fulfilling the obligation to respond to requests from data subjects;
5. e)delete or return all personal data after the end of the provision of services under the Subscription, unless the law requires their further storage.

The Architect gives general consent to the Service Provider's use of subcontractors (sub-processors), including hosting and AI infrastructure providers and the payment operator. The Service Provider will inform the Architect of intended changes concerning the addition or replacement of other processors by means of notices in the Application.

The provisions of this point apply exclusively to the relationship between the Service Provider and a User, including an Architect, who is an Entrepreneur (a B2B relationship).

The Service Provider makes available the Application, which constitutes tool software, and does not guarantee that the Architect will achieve any specific business or sales result or profit.

The Service Provider merely provides the ICT infrastructure and is not liable for the content, quality or effects of agreements and arrangements concluded between the Architect and their Client outside the Application, or for any other arrangements between the Architect and the Client, even those made within the Application.

The Architect bears sole liability towards the Client, including in particular for any execution errors, design defects, erroneous budget calculations and design decisions taken on the basis of data processed in the Application (including data generated by the AI Assistant or the 3D Interior Generator).

The Service Provider's liability under the statutory warranty for physical and legal defects of the Application is entirely excluded.

The Service Provider shall not be liable for the User's lost profits (lucrum cessans).

The total, aggregate liability of the Service Provider for damages on any grounds towards the User is limited to an amount equal to the Subscription fee most recently paid by the User to the Service Provider (before the event causing the damage).

The User undertakes to keep confidential the information obtained about the Application and the activity conducted by the Service Provider for the duration of the Agreement and for 5 years after its termination.

The Service Provider shall not be liable for non-performance or improper performance of obligations caused by force majeure, which is understood to mean events which could not have been foreseen at the time of conclusion of the Agreement and which were caused by circumstances beyond the Service Provider's control, in particular such as: an epidemic, war, fire, drought, flood, other natural disasters, new legal provisions, strikes, lockouts, lockdowns and boycotts, or a hacking attack on the Site, insofar as it has the character of force majeure.

Additionally, the Service Provider shall not be liable in particular for:

1. a)disruptions in access to the Application, in particular those caused by improper use of the Application by the User themselves;
2. b)technical problems caused by the User's failure to meet the technical requirements, as well as other technical problems arising from causes beyond the Service Provider's control, including those caused by force majeure or by the incorrect operation of the Internet, the Application or the User's own IT resources;
3. c)consequences caused by a failure to secure access against third parties or by the transfer of access to the Application to third parties;
4. d)interruptions or lack of access to the Application, in particular caused by the need to remedy any failures, testing, the need for maintenance, or interruptions and errors on the part of service providers;
5. e)damage suffered or caused by the User, resulting from the incorrect saving or reading of data.

The Service Provider shall not be liable for non-performance or improper performance of the Agreement which can be attributed to the acts or omissions of the other Party, in particular in the event of the other Party's delay in performing its obligations under the Agreement.

The above limitations of liability shall also apply after the termination or expiry of the Agreement and the end of the provision of the Services, regardless of the manner in which the Agreement was terminated or expired.

The User has the right to lodge a complaint in connection with any improper functioning of the Application or irregularities in the settlement of the Subscription. The User may lodge a complaint within 7 days of the date on which the ground for the complaint arose – after this period, the right expires.

Complaints should be submitted by electronic means to the e-mail address: contact@decosoro.app or via the contact form.

A complaint should contain: data identifying the User (e.g. the e-mail address assigned to the Account) and a detailed description of the problem that has occurred.

The Service Provider shall consider complaints within 14 days of their delivery, sending a response to the User's e-mail address, with the proviso that, where justified by the circumstances, the Service Provider is entitled to extend the time limit for considering such a complaint – which will in each case be communicated to the person lodging the complaint.

Given that Users of the Application may also be Consumers and Entrepreneurs with Consumer Rights (PKzPK), the following rules apply to such Users.

At the same time, the provisions of point XII of these Terms of Service above, and any provisions of these Terms of Service which limit or exclude the Service Provider's liability towards such a User or may infringe their legally guaranteed rights, do not apply to Consumers and Entrepreneurs with Consumer Rights (PKzPK).

The Service Provider provides the Client with a free Service consisting in making the Client Portal available. Access to the Portal takes place exclusively on the basis of an invitation (a Unique Link) generated and provided by the Architect. The Client's access to the Portal is managed exclusively by the Architect.

The Service Provider merely provides the technical infrastructure (an IT tool). The Service Provider is not a party to any agreement for design, architectural or execution work concluded between the Client and the Architect, or to any other agreement or arrangements. All arrangements, payments, designs, floor plans, visualisations and product lists posted in the Application are exclusively the result of the Architect's actions.

Given the free-of-charge nature of the service and the fact that access to the Client Portal constitutes a service provided by electronic means, a Client who is a Consumer or an Entrepreneur with Consumer Rights (PKzPK) has the right to withdraw from the agreement for the provision of that service within 14 days of its conclusion (i.e. from the first opening of the Unique Link and acceptance of the Terms of Service), without giving any reason.

The Client may effect such withdrawal in a form of their choosing, including by ceasing to use the Unique Link and notifying the Architect or the Service Provider of their wish to have access to the Client Portal permanently removed.

The withdrawal referred to in this point concerns exclusively the use of the Application and has no connection with the Client's cooperation with the Architect.

In the event of withdrawal from an Agreement for the supply of digital content or a digital service within the meaning of the provisions of the Consumer Rights Act, the Consumer and the Entrepreneur with Consumer Rights (PKzPK) are obliged to cease using that digital content or digital service and making it available to third parties.

In the event of withdrawal from an Agreement for the supply of digital content or a digital service, the Service Provider may not, from the date of receipt of the Consumer's declaration of withdrawal from the Agreement, use content other than personal data provided or created by the Consumer in the course of using the digital content or digital service supplied by the Service Provider, with the exception of content which:

1. a)is useful exclusively in connection with the content or service which was the subject of the Agreement;
2. b)relates exclusively to the Consumer's activity in the course of using such content or service;
3. c)has been combined by the Service Provider with other data and cannot be separated from it, or can be separated only with disproportionate effort;
4. d)has been created by the Consumer jointly with other consumers who are still able to use it.

With the exception of the cases referred to in sub-point 9 letters a–c, the Service Provider shall, at the Consumer's request, make available to them content other than personal data which was provided or created by the Consumer in the course of using the digital content or digital service supplied by the Service Provider.

The Consumer has the right to retrieve digital content from the Service Provider free of charge, without hindrance from the Service Provider, within a reasonable time and in a commonly used, machine-readable format.

In accordance with the Consumer Rights Act, in the event of withdrawal from the Agreement, the Service Provider may prevent the Consumer from continuing to use the digital content or digital service, in accordance with the rules set out in those provisions.

The Consumer has the right to lodge a complaint concerning the Services provided by the Service Provider (e.g. technical errors of the Client Portal, problems with displaying attachments, messenger failures).

The Service Provider is liable towards the Consumer for the conformity of the digital service and content with the agreement, on the terms set out in the Consumer Rights Act.

The Consumer may lodge complaints in a form of their choosing, in particular by e-mail to the Service Provider's address contact@decosoro.app or via the contact form.

In the complaint, the Consumer should include: their data, a description of the technical problem, and the date of its occurrence.

The Service Provider shall consider complaints promptly, no later than within 14 days of their receipt.

Complaints concerning the substantive quality of the services provided by the Architect (e.g. incorrectly selected furniture dimensions, project delays, defects in visualisations) are not subject to consideration by the Service Provider and should be addressed directly to the Architect.

The Service Provider informs that a User who is a Consumer or an Entrepreneur with Consumer Rights (PKzPK) has the possibility of using out-of-court means of handling complaints and pursuing claims. Detailed information on these procedures is available at the offices and on the websites of district (municipal) consumer ombudsmen, social organisations and the Voivodeship Inspectorates of the Trade Inspection.

For the avoidance of doubt, for the purposes of the provisions of this point, as well as other provisions of these Terms of Service, a Consumer is also understood to mean an Entrepreneur with Consumer Rights (PKzPK), to whom the above provisions apply.

In the event that the Service Provider makes available within the Application digital content and digital services within the meaning of the provisions of the Consumer Rights Act, the regulations of that act shall apply to them in all other respects, including as regards the procedure for their modification.

Unless indicated otherwise in the Application, all intellectual property rights to the Decosoro Application as a whole (source code, graphical interface, databases, logos), including economic copyright, intellectual property rights to its name, internet domain and website, as well as to other content, in particular to forms and logos, and the relevant rights to databases, belong to the Service Provider, and their use may take place exclusively in the manner specified in and consistent with the Terms of Service, the content of the concluded Agreement and generally applicable law.

The User, in particular the Architect and the Client, retains their rights to the materials they post in the Application (including designs, drawings and visualisations). By posting content in the Application, the User merely grants the Service Provider a necessary, non-exclusive technical licence for its hosting, processing and display for the purposes of the proper operation of the Application. To this extent, the User consents to the fixation of, and trading in the carriers on which, the User Content has been fixed, including photographs, content and any materials posted or provided to the Service Provider, as well as to their reproduction by any techniques and methods currently available, their dissemination and publication, and the creation of derivative works within the meaning of the Act on Copyright and Related Rights.

It is prohibited to copy, duplicate, modify, reproduce or disseminate any part of the Application, a Service, digital content, a digital service or their elements, including in particular photographs, video materials, descriptions or other content, to an extent broader than that resulting from the subject matter of the Agreement, without the prior written consent of the Service Provider, except in cases expressly permitted by applicable law and the Terms of Service and for the duration of use of the specific Service, digital content or digital service. The Service Provider may take steps, including by way of court proceedings, to protect its own interests and those of third parties, including Users of the Application.

The Entrepreneur, independently or on the basis of an appropriate authorisation, grants the Service Provider a free-of-charge, non-exclusive licence, unlimited in time and territory, to the logo of the Entrepreneur's business, for its use for the Service Provider's own purposes in the conduct of its business, in the following fields of exploitation: fixation, reproduction by any technique, entering the work into computer memory and into a computer network, public display or playback on the Internet, in particular on the Service Provider's websites. Together with the grant of the rights referred to in this sub-point, the Entrepreneur also authorises the Service Provider to create any derivative works and to use and disseminate them, and to exercise the author's moral rights of the creator of the work to the fullest possible extent, with the assurance that no other rightholder will exercise those rights to an analogous extent.

The Service Provider has the right to grant further consents within the scope referred to in sub-point 4 above.

The Entrepreneur consents to the inclusion of the above-mentioned data in the Service Provider's list of clients, available, among other places, on the Service Provider's websites and social media channels.

The User is obliged to hold all rights to the content posted in or provided to the Service Provider in the Application, and its use may not constitute an infringement of the law, the provisions of these Terms of Service or good practice.

The Service Provider may introduce amendments to the Terms of Service under the procedure referred to below and in the following cases: changes in the law having a direct or indirect impact on the content of the Terms of Service, the imposition of specific obligations by state authorities, improvement of the operation of the Application and of User service, improvement of privacy protection, prevention of abuse, security considerations, changes in the scope of the Services provided, digital services/digital content/services/functionalities/the Application, including the introduction of new services/functionalities, and editorial changes.

Every User will be informed of any amendments to these Terms of Service by means of a notice in the Application containing a summary of the amendments and the date of their entry into force. Users holding an Account may additionally be informed of the amendments, together with a summary thereof, at the e-mail address indicated by them. The date of entry into force of the amendments will not be shorter than 15 days from the date of their announcement. If a User holding an Account does not accept the new content of the Terms of Service, they should notify the Service Provider of this fact within 15 days of the date of being informed of the amendment to the Terms of Service. Notifying the Service Provider of non-acceptance of the new content of the Terms of Service results in the termination of the Agreement with regard to the Account Service and the Services under the Plan as of the date of entry into force of the amended Terms of Service.

Amendments to the Terms of Service with respect to Users who are Entrepreneurs may be introduced within shorter periods than those indicated in sub-point 9 above and in cases other than those indicated in sub-point 8.

The Service Provider may place on the websites of the Application advertising content concerning the services offered, as well as the goods and services of third parties, in the forms used on the Internet. The use of such offers or services is not an element of the Application, and their terms are determined by the relevant third parties.

The division of the Terms of Service into editorial units is of an auxiliary nature and does not affect the interpretation of its individual provisions.

Expressions or phrases not defined in these Terms of Service should be interpreted in accordance with the generally applicable law of the Republic of Poland, and in the absence of such a definition, they should be interpreted in accordance with the meaning attributed to them in case law or legal doctrine, or taking into account the meaning commonly attributed to them, in particular in a business and economic sense.

If any of the provisions of these Terms of Service is or becomes ineffective in whole or in part (for example, due to a change in the law), this shall not affect the effectiveness of the remaining provisions.

If these Terms of Service exist in a bilingual or multilingual version, then in the event of any discrepancy between the language versions, only the Polish language version of the Terms of Service shall be legally binding.

In matters not regulated by these Terms of Service, the relevant provisions of Polish law shall apply, including the Civil Code and the Act on the Provision of Services by Electronic Means.

Any disputes arising in connection with the application of these Terms of Service between the Service Provider and an Architect, as well as any other User who is an Entrepreneur, shall be submitted for resolution to the common court having territorial jurisdiction over the registered office of the Service Provider.

These Terms enter into force on 1 July 2026.